How to Refund Bus and Van Tickets

If you want to refund your bus or van tickets, you can do it easily through our Call Center or website. Here are the steps:

1. Refund your ticket through Call Center

Contact the Call Center at 02-269-6999 and provide your booking code to the staff.

Example of contacting Call Center

2. Refund your ticket through the website

1. Manage Booking menu

2. Select the Refund Ticket menu

3. Select the seat to refund

4. Enter your refund account information

5. Complete the refund process

Refund Ticket via Website

If you need further assistance, please contact our team at Customer Service